Contact & Grievance Redressal

Version 1.0 · Effective [Effective date]

For help with Studio, your licence, a payment or a refund, email nikhai@spaceblanket.ai. Please include your order reference or licence key.

Seller

• Legal name: [Legal name]
• Entity type: [Entity type]
• Registration: [CIN / LLPIN]
• Registered address: [Registered address]
• Address for correspondence: [Address for correspondence]
• Website: www.spaceblanket.ai/studio
• Customer support: nikhai@spaceblanket.ai · [Support phone]
• Support hours: [Support hours]

Grievance Officer

• Name: [Grievance Officer name]
• Designation: [Designation]
• Email: [Grievance email]
• Phone: [Grievance phone]
• Address: [Address for correspondence]

The Grievance Officer handles consumer complaints and, under the Digital Personal Data Protection Act, 2023, privacy requests and complaints (see the Privacy Policy).

How we handle complaints

1. Email or write to the Grievance Officer with your order reference or licence key and a description of the problem.
2. We acknowledge your complaint within 48 hours.
3. We aim to resolve it within one month of receiving it, and tell you the outcome by email.

If you are not satisfied, you can contact:

• the National Consumer Helpline: call 1915 or visit consumerhelpline.gov.in;
• the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, including online through e-Jagriti; or
• for personal-data complaints, the Data Protection Board of India, after using our grievance process.

Trademark notice

Studio works with Claude Code. Studio is not affiliated with Anthropic or HeyGen.